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Custom CRM
That Closes More Deals

A CRM that fits your sales process — not the other way around. NakNih Softlabs builds CRMs for Indian B2B businesses with WhatsApp integration, multi-level approval workflows, and dealer management.

What's Included

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Lead & Pipeline Management

Complete lead lifecycle from source to close — with custom stages, follow-up reminders, and conversion analytics.

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WhatsApp CRM Integration

Capture leads from WhatsApp, auto-assign to sales reps, and track conversations inside the CRM.

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Dealer & Channel Management

Dealer portals, secondary sales tracking, target management, and incentive calculation for channel businesses.

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Quotation & Proposal Builder

Professional quotations with GST, digital approvals, and auto-conversion to orders.

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Field Sales Management

Location tracking, visit planning, call reports, and route optimization for field sales teams.

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Sales Analytics

Pipeline reports, rep performance, conversion rates, and revenue forecasting dashboards.

Technologies We Use

React.jsDjangoNode.jsPostgreSQLRedisWhatsApp Business APITwilioFirebaseGoogle Maps APIRazorpayAWSDocker

How We Work

01

Sales Process Mapping

Map your exact sales stages, approval workflows, and reporting requirements.

02

CRM Design & Prototyping

UI prototypes reviewed by your sales managers before development.

03

CRM Development

Agile sprints with weekly demos to your sales leadership.

04

Data Migration

Migrate from Excel, Google Sheets, or existing CRM with full data integrity.

05

Team Training & Rollout

Role-specific training for sales reps, managers, and admins.

06

Optimization Support

Post-launch analytics review and workflow optimization based on actual usage data.

Frequently Asked Questions

Is a custom CRM better than Salesforce or Zoho for Indian SMEs?
For Indian SMEs with specific processes (dealer networks, WhatsApp-heavy sales, field force), a custom CRM is often better — it fits exactly how your team sells, integrates with Indian tools, and costs less in the long run than expensive Salesforce licenses.
Can you integrate WhatsApp with our CRM?
Yes. We integrate WhatsApp Business API for lead capture, automated follow-ups, and two-way conversation tracking inside the CRM dashboard.

Ready to Start Your Custom CRM Development Company Project?

Tell us what you need. We'll scope it, price it, and build it.

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